Terms & Conditions

Encounters Talk · Last updated September 18, 2026

1. Service

Encounters Talk provides non-clinical conversation and support sessions. Unless a separate professional service is expressly arranged under separate terms, Encounters Talk is not psychotherapy, medical care, diagnosis, treatment, or a crisis service.

2. Optional SMS Appointment Messages

When you provide a mobile number and separately check the SMS consent box during booking, you agree to receive customer-care text messages from Encounters Talk related to your appointment. SMS consent is optional and is not a condition of purchase or use of the service.

Program: Encounters Talk appointment messaging.
Content: appointment confirmations, appointment reminders, and responses to HELP or STOP.
Frequency: up to 2 appointment messages per appointment, generally one confirmation and up to one reminder, plus replies to HELP or STOP requests.
Message and data rates may apply.
Reply STOP to opt out. After opting out, no further appointment SMS messages will be sent unless you opt in again.
Reply HELP for help, or contact admin@encounters.life.

Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.

3. Payments and Bookings

Prices and available appointment times are shown before payment. Payment processing may be provided by Square. Additional booking, cancellation, refund, or missed-appointment terms shown during checkout or booking are incorporated into these Terms when applicable.

4. Appropriate Use

You agree not to misuse the service, interfere with its operation, impersonate another person, or use the service for unlawful purposes.

5. Emergency and Crisis Situations

Encounters Talk is not an emergency or crisis service. If there is immediate danger, call 911. In the United States, 988 is available for crisis support.

6. Changes

We may update these Terms from time to time. The current version will be posted on this page with its updated date.

7. Contact

Questions may be sent to admin@encounters.life.